Product Warranty & Structural Defect Protection

Banshee Bike Suppliers provides limited warranty support on eligible bikes, frames, and supplier-certified components against verified manufacturing faults.

We work with supplier warranty channels to ensure customers receive a professional claims process and proper resolution assistance.

Warranty Coverage May Include

• frame cracks caused by manufacturing issues
• welding defects
• structural faults
• supplier assembly failures
• verified component defects

Warranty Does Not Cover

• crash or collision damage
• abuse from racing misuse
• poor maintenance
• normal consumable wear
• unauthorized repairs or upgrades

Warranty Claim Procedure

To initiate a claim, customers should submit:

• order number
• issue explanation
• clear photos or video proof

Our support team will review the claim and coordinate replacement, repair, or supplier approval where applicable.