Product Warranty & Structural Defect Protection
Banshee Bike Suppliers provides limited warranty support on eligible bikes, frames, and supplier-certified components against verified manufacturing faults.
We work with supplier warranty channels to ensure customers receive a professional claims process and proper resolution assistance.
Warranty Coverage May Include
- frame cracks caused by manufacturing issues
- welding defects
- structural faults
- supplier assembly failures
- verified component defects
Warranty Does Not Cover
- crash or collision damage
- abuse from racing misuse
- poor maintenance
- normal consumable wear
- unauthorized repairs or upgrades
Warranty Claim Procedure
To initiate a claim, customers should submit:
- order number
- issue explanation
- clear photos or video proof
Our support team will review the claim and coordinate replacement, repair, or supplier approval where applicable.